FAQ’s
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Yes – we have a strict No Sock, No Play policy. Grip socks are mandatory for all classes. You can bring your own or purchase a pair at the studio.
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Yes – studio access and equipment use is limited to individuals 16 years and older, unless otherwise specified in a particular class.
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Please notify the studio or your instructor before attending any class so we can provide appropriate modifications. For your safety, you may be turned away if it’s not safe for you to participate.
Cancellation Policy
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We require at least 8 hours’ notice to cancel a class. This helps us maintain fairness and consistency for all our clients.
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If you arrive more than 5 minutes late, you will not be allowed to join the class, and it will be considered a No-show.
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To cancel your membership, you’ll need to notify us in writing.
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For Intro Offers, Casual Classes, Private Classes & Class Packs: A late cancellation or No-show will result in the loss of your class credit.
For Memberships: You get 1 free late cancel per month. After that: Late Cancels will incur a $10 fee plus loss of class credit. No-shows will incur a $20 fee plus loss of class credit.
What to Wear & What to Bring
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We recommend comfortable workout clothes and grip socks for all classes.
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No need! Mats and props are provided. Just bring a towel and water bottle, and get ready to feel the burn.
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No – all purchases are non-refundable and non-transferable.
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Failed payments may result in a fee from the debit company. Esencia is not responsible for any fees charged due to unsuccessful payments.
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No – Esencia does not provide refunds or credits for unused class packs, contracts, or memberships.
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For a comprehensive list of Terms & Conditions please refer to the agreement signed by you when you purchased a Package or Membership for access to Esencia.